Return
& Refund Policy

RETURN & EXCHANGE TERMS

DROP EDITION offers one time free exchanges and returns on the ready to wear orders within 7 business days from the shipment delivered date.

Fine Jewelry & Accessories are custom made per order. We offer ONLY credit or exchange for authorized returns within 7 days from the receipt of delivery. WE DO NOT OFFER REFUNDS.

Customers may exchange items within any ready to wear purchase - an item may be exchanged for the same item in a different size or color. We allow one time return or exchange of the ready to wear for a full refund. To be eligible for an exchange or return, please ensure the following:

• The garment is in its original packaging, with swing-tag attached.
• The garment is in perfect condition - it may not be worn, washed or damaged.
• You have the receipt or proof of purchase.
• You have obtained a prepaid shipping label.

DROP EDITION reserves the right to reject any items for exchange or return that do not meet the above requirements. If your exchange or return is rejected, you will be notified by email.

EXCHANGE PROCESS

In your request, please note the item(s) you would like to exchange, and the desired replacement size(s). If approved, we will place your replacement items on hold and email you a one-time prepaid shipping label.

Please follow these steps to complete the process:

• Ensure all exchange items are in their original condition, unworn, with swing tags attached.
• Pack all items in the manner they were received including all packaging materials, garment bags, hangers, etc.
• Use the smallest possible shipping box. Make sure to only use one box for all items you need to exchange. Feel free to keep your custom package.
• Print and tape the return label to the outside of your return parcel - cover any prior shipping address.

If your exchange is not shipped within 7 business days of issuing the prepaid shipping label, the items will no longer be eligible for exchange. We will process your exchange order as soon as the return parcel has been inspected and approved by our logistics center.

If we have sold-out of the replacement size and are no longer manufacturing the item, you can elect to return the order for a full refund.